Resolution of Outstanding Issues with Talam 21 January 2011

Today we have a fruitful meeting with Sentosa Restu (Talam) management. We were very happy that four managers from Sentosa Restu (Talam) turned up for the meeting. Also present were two representatives from MS Elevator (the lift service provider). But there wasn’t any representative from IJM (the main contractor). Neither were there any sub-contractors.

How can a contractor fix this crooked
window frame

The main issues to be addressed and required immediate attention are:-

What kind of plumber can fix such shower head
with the flushing cap stuck 3/4 inches from
the wall?

See the depressions on the plaster.

1. Rectification of defects. Only 25 out of the 300 defect complaints attended to after the lapse of three months. 
2. Resolving the swimming pool problems of pump malfunctioning, algae growth and manhole cover with protruding hooks.
3. Electrical power surge that fused most of the corridor lighting, especially at night when the timer switch turns on.
4. The lift malfunctioning at Block C.
5. Installing air-conditioner compressor units at the non-designated area of the building.

The swimming pool
Is this what they mean by going GREEN?

Mr. Tan Bak Hai, the senior manager of Sentosa Restu (Talam) promised to get his managers to resolve all the above outstanding issues faced by the owners. We hope that he will honour his words.

On the part of the owners, we are working to get the Residents Association registered and start the ball rolling.

Don't show us your laundry.
We have better clothes than you

We also appeal to the owners and tenant to obey the house rules, in order to have a pleasant and liveable environment for everybody in this complex. A couple of owners/tenants are hanging their laundries along the corridor and outside the window. This looks like the low cost public housing scheme. Will the management corporation be very strict on hanging laundry outside the apartment?

The swimming pool was closed for maintenance last week due to greenish water. But the water turned totally green by mid-week. IJM representative and the swimming pool contractor was there to resolve the problem. Today, the pool water is murky and with a notice pasted on the wall “Pool Closed”  Yet, owners/tenants are still swimming in the pool. What is going on?

Air conditioner compressor hanged all over the places.
They don't know where is the designated place for
Air conditioner.

The management office and the security guard must be strict on enforcing house rules. If the management office does not start with the correct footing, this is the beginning of the end of the House Rules.  Otherwise , this place will become lawless or rule-less. Only the uncultured people will live here.

The person who made this manhole cover for the
swimming pool has no concern for the safety
of the pool user.

See how dangerous is this manhole cover.
I almost trip and fall by the protruding hooks.

The electrical power surge is a serious issue. If the contractor does not resolve this with TNB, owners/tenants who suffered losses due to damages to electrical appliances should file claim against the contractor (Damai) and TNB. The in-house chargeman found the voltage of the power supply reaching 253 volts. The standard voltage is 220 to 240 volts.

There are still about one hundred plus recalcitrant owners who refused to sign the supplementary agreement for the car park. The car park was given free of charge to the purchasers, as part of the consideration for waiving the LAD for the period between the S&P completion date and the court sanctioned completion date. We simply do not understand why some of the purchasers are reluctant to sign the supplementary S&P. These purchasers are myopic. They do not see the big picture. Sacrificing the RM250.00 for the supplementary S&P or not getting the Strata Title. Which is more crucial? Just think for a moment.