Sentosa Restu (Talam) not keeping their promise on defect rectification.

What a Shame? Two senior managers from Sentosa Restu (Talam) failed to turn up for a meeting with the Committee on 14 January 2010, to resolve outstanding issues affecting the owners of Suria Kinrara.

We were told to proceed with the meeting and they will join in later. But they did not show up.

One major problem is the contractor is not rectifying the defect complaints filed by the owners. During the last meeting, Sentosa Restu (Talam) promised the committee that all defects will be rectified by the contractor within three weeks. Failing which, Sentosa Restu (Talam) will appoint third parties to do the rectification job. One month has lapsed and nothing is done. Three hundred defect complaints still sitting in the Management corporation’s office.

Sentosa Restu (Talam) promised to give a list of all the owners of Suria Kinrara to facilitate the formation of residents’ association. The list was given to one committee member without any contact number (handphone or email). What can we do with this list?

Therefore, I appeal to all owners to help to gather as many owners whom you know to furnish the e-mail address or handphone number to my e-mail lpyeong66@gmail .com.

Other outstanding issues are:-

Card Access Control Door to be installed here

Another control door to be installed at the other side of the lobby.

1. The automatic car park access control system is installed but not working yet. Access card is not issued to owners.
2. Card access control system to the lift lobby is not install yet. So are the control doors at all lift lobbies. Owners who have contacts for such suppliers may submit quote to the Management corporation. We are looking at competitive bids.  
3. Exit control door to all staircases not installed yet.
4. Swimming pool maintenance is not satisfactory. Water is greenish in colour. That shows filtration system is not working properly. This is still under warranty by the pool contractor. If the contractor is not providing the required level of service, the management corporation should terminate their service after the expiry of warranty. 
5. Corridor lightings are not fully operational. Many light fused. The M & E contractor is giving lot of excuses.

Security is lax at the complex, especially for the apartment units. We appeal to all owners and tenants to take caution and keep an eye on uninvited “visitors” and also some tenants of African nationalities loitering around the complex. We deplore these desperate owners who let their premises to these unwelcome African. Most of these African are suspicious in nature and loitering around the complex. We just don’t know what are they up to.

Preferably, we should not have any African national living in this complex. We hope all owners will co-operate. The presence of these African is causing uneasiness amongst other owners and tenants. Hope those who let out their premise can be more sensitive to other owners and tenants. Their presence will also affect the value of the property and the rental rates.