New Janitorial Services Provider Wef 1st September 2012

JMB committee members are also owners of Komplek Suria Kinrara. JMB members also have to pay maintenance fees just like you. Moreover, the JMB members are sacrificing their time and money to engage and monitor the service providers to ensure proper maintenance of the Complex. JMB members are also human and they are volunteers. They are no expert in managing property or managing service providers. They relied on the professional to advise and manage the service providers. Unfortunately, the level of professionalism rendered by them is questionable, on hindsight. JMB relied on the “professionals” and were misled to engage deplorable and questionable service providers.  This is due to poor judgement and lack of insight of this complex issue of property management.

JMB appeal for volunteers to join the committee, but we only hear complaints and also one owner asking for "Gaji"(salary) for joining JMB. Hello dear owners, JMB is mandated under the statute law known as "Common Properties (Maintenance and Management) Act 2007. No salary is stipulated in this Act of Parliament. All JMB committee members are volunteers. This is your property. If you do not care, who should? Do you want this complex to become a low cost flat with no cleaning, no lifts, not swimming pool, no security and no corridor lighting?

This workshop's customer parked their
cars blocking others road users.
How inconsiderate are these "people"
This is the only way out between Block B & D.

There is also one JMB committee member who does attend meetings but complained on the Facebook. This is the bad attitude kind of owners in this complex. And there are many of this kind.

Nonetheless, this is not the end of the world. Most importantly, the JMB must be brave to take corrective action. This corrective action will be taken when the needs arise.

The first corrective step taken by the JMB was to take away the security services from Subang Perdana Services Sdn. Bhd. (refer to as SPS). SPS appointed a third rated security company called Metro Security Services.  Metro security provided a bunch of security guards who look more like drug addicts. They came in for two weeks fought with the gangster and left without the required notice. Owners should have noted that there was a period with no security guard and with many cars being broken into. JMB reacted immediately by appointing I-Hawk Security. I-Hawk is doing a fairly good job now but there are room for improvement and the SOP is being reviewed. Encik Idris is the JMB committee for security.

Inconsiderate and uncivilised owner or tenant
just dumped their unwanted furnitures here.
This is at the lift lobby of block D

The second failure of SPS was to retain the cleaners of FFMS to provide janitorial services for Komplek Suria Kinrara. This is against the directive of the JMB. JMB has expressly and specifically advised SPS that not a single employees of FFMS is to be retained by SPS. It was a total defiant of SPS to retain the cleaners plus one clerk. The clerk was removed immediately during the first JMB committee meeting. SPS also promised to remove  all the FFMS cleaners, except for four (4) workers handling the transfer of garbage. This was not complied with by end April 2012. Instead, more than ten (10) FFMS cleaners were retained by SPS up to end of July 2012. Hence, the cleanliness of the Complex became unacceptable and loads of complaints came from the owners and residents. JMB has no other alternatives but to terminate the janitorial services of SPS. Hence, Expert Janitorial Services Sdn. Bhd. is appointed with effect from 1st. September 2012. Wayne Chia is the committee member responsible for the common property maintenance.

Finding reliable service providers is a time consuming exercise and not an easy task to handle.

There are more failures and poor services of SPS which will be highlighted in due course, if they are not resolved and rectified within the timeframe given to them.

Look at the dead grass and the barren patch of this
formerly green area. Landscape contractor wants
money but job not done properly. Another
poor management services of Subang Perdana.

JMB requested all owners/residents to help to monitor all these service providers. You pay the maintenance fees and you are the boss. You have the right to reprimand them if they do not provide the services for the common properties. But bear in mind, they are not engaged to provide service to your private property. That is your own responsibilities. Owners and residents have the right to demand explanation and question the manager, Encik Suhairi, if there is any unsatisfactory work delivery. If Encik Suhairi denies you the rights, you can take whatever action necessary, within the realm of the law.

At the same, JMB appeal to all owners/residents to abide by the House Rules as stipulated in the Deed of Covenant signed between the purchasers and the developer, until a revised House Rule and Bye-law is adopted by the JMB.

Look at the dead branches at Block B.
 These were hanging  there for weeks.
Does the landscape contractor
deserves payment?

Owners/residents of Kompleks Suria Kinrara can post comments on this blog. But your comments are subjected to moderation by the author. This is to eliminate abuse, vulgarity, profanity, political and religious comments being posted.

Swimming Pool turning green again. This is what owners paid Subang Perdana to
maintain the Pools

If owners have pictures or document of the failures of the service provider or complaints, you may email to the author at lpyeong66@gmail.com.

Is this a properly maintained lift? Numerous complaints have been lodged with Encik Suhair of
Subang Perdana. And this is the condition after all the complaints. This is just one sample.
Almost all the lift cars are in the same condition. Subang Perdana retained most of the FFMS cleaners against JMB's directive.

Commercial Transport company can park lorry here.
Who gave the permission? No commercial vehicles
are permitted to park inside the complex.
There is no parking bay designated or provided for
commercial vehicle. Subang Perdana is trying
to establish their own Bye-law for Complex Suria
Kinrara. Who are they?