Sunday, March 4, 2012

FFMS Failed to Activate Lift Lobby Access Card System

Lift lobby access card system is still not activated today. According to FFMS ‘s notice pasted on the notice board at all the lift lobbies, the system should be activated on the 1 March 2012. After collecting the payment for the access card(RM150.00) from the owners, plus the arrears of maintenance fees, the system failed to work.  What kind of management company and what kind of system is this?
Owners of Suria Kinrara has the right to demand a clear and unambiguous explanation from both the RA and FFMS. If an explanation is not issued by this Friday, 9 March 2012, police report should be lodged by the owners, with the Puchong police station.

None of the committee members who approved the system, (the Chairman, Hon. Secretary, Hon, Treasurer and one committee member),  is able to explain the cause of the system failure, except the Chairman’s Facebook posting.  See below.-
This Facebook posting of Mr. Wong was quickly withdrawn and deleted.
A typical response from a politician.
Isn’t this an absurd answer from the Chairman of our Residents Association (RA)? A power surge can cause the whole system to fail? Then what kind of system is this that he approved? What was his reasons for rushing this project without a proper study and evaluation?

This is the salesman namecard. He claimed that
he is also an owner of Suria Kinrara.
Anybody knows him?
According to Mr. Bala (Manager) of FFMS, the system cannot be activated due to technical problem. But what is the technical problem?  No answer is forthcoming from him. A telephone call to Mr. Frankie Chua of RCG Matrix Sdn. Bhd, the supplier, also drew a blank.  
A technician (Mr. Yap) from RCG Matrix Sdn. Bhd. working on the system installation quoted “Controller failure” as the cause.  A completely and entirely new system  encountered “Controller failure” even before activation. Didn’t the supplier and FFMS tested the system thoroughly before issuing the notice to all owners?

Many questions are now posted by the dissatisfied and disappointed owners of Suria Kinrara.  And the question remained unanswered.

Did the  RA and FFMS did a proper evaluation of the system before they proceed?  Can they be so reckless to commit such a large expenditure(Appr. RM124,000) without a diligent study of the system offered by the supplier.  
What kind of track record this supplier has?

What is your take of the RA and FFMS? Can they look after your  interest and your property?

2 comments:

Anonymous said...

If you are working for the benefits of the residents then you should be more considerate instead of working like watchdog. Understand the issues and work to resolve the issues with prejudice. Are you really working to resolve the issues for the community or there's some reason why you are so critical of this project?

HellBend said...

Kindly be advise that they system would be activated by latest tomorrow as there been light power surge which corrupted the system. We are working hard to rectify and ensure that it won't happen again. As for your comment that I did not pick up your call or am I an owner of this place, it's uncalled for. Are you telling me that I have other motive other than trying to help to ensure that our property would have better reselling value? Please check with other supplier that if you can get better deals that what I'm offering in terms of system or financial? As of today, I've yet to receive all my payment for this system and if you are that particular about whether this system works or not then perhaps you might want to pay me the balance once this system is activated?

Frankie Chua